How We Achieve The Best In Quality
Castalia International Pte Ltd is a plastic distribution company in Singapore that committed to performance-related plastic products. Strict and constant quality checking cycles are performed since the beginning of the raw material receiving, the production process, the packing, the delivery and the distribution.
Castalia International takes serious care of the quality control of any of its products, by means of advanced and specific testing instruments. We guaranteed that 100% of our products we deliver meet or exceed our written specifications thanks to our mature quality testing systems. Our products are checked by experienced operators who maintain standard quality measurements and parameters, combining with strict laboratory checks. We prioritize our commitment to satisfy our customers. In our nearly 25 years in the industries, all our manufacturers pride ourselves in going and above and beyond to meet our customers satisfaction.
Our manufacturers pay great attention to quality control management by continuously investing in the development of testing instrumentation and personnel training: as a result, we have minimized complaints about our product quality to date. Our manufacturers have developed reliable test procedures for our quality assurance and high end instrumentation specifically designed for each product types testing. Our inspectors and related departments have created testing systems based on the SOP and other formal standards. Our systems include reviewing and evaluating results to find problems, so we can improve our production line.
Our commitment to quality begins with people who work in the company and continues through to all products. We all believe that our product quality determines the level of customers trust toward our brand and companies. Thus we highly encourage our staffs to always improve the quality of our products, so we can create positive response from customers and increase level of trusts toward our companies.
‘’We will always strive to work for our customer satisfaction”.